A helping hand to become
property made.

It’s simple, property is made easy with expert management. We believe that whether you’re here to rent, let, buy, or sell a property, you should be guided every step of the way by experts.

Flowers outside a traditional Georgian townhouse in London.

About us

With over 30 years of combined industry expertise, our founders have developed a deep understanding of the lettings, sales, and property management markets. This extensive experience, coupled with a genuine passion for delivering outstanding customer service, shaped our company mission:

To provide a trusted and expert voice in every interaction.

Endrit and Jay believe that a planned and proactive approach is key, where the customer is always advised of the steps being taken to achieve their goal. Whether you are looking to rent, let, buy or sell a property, you can trust that whoever you speak to within our company will have the knowledge and experience to guide you with confidence.  

They’re here to help, and love to receive feedback, so whether you’d like to share your thoughts, or are looking for support on your journey to becoming propertymade, please do feel free to contact them directly.

Our company co-founder, Endrit Zefi.

Endrit Zefi

Co-founder

0208 095 1200
079 9066 2883
endrit.zefi@propertymade.co.uk

Endrit Zefi’s journey into property began in conveyancing, gaining a deep understanding of the intricacies of real estate transactions. 

  • This strong foundation led him to estate agency, and over the years he worked alongside two leading London developers, supporting sales launches and driving success. During this time, Endrit also gained valuable insight into the needs of international investors allowing him to shape services accordingly. This genuine appreciation of the client ultimately led him to grow and manage eight thriving offices across London. 

    In addition to his leadership roles, Endrit is passionate about real estate investment, personally buying, renovating, and expanding his property portfolio. This hands-on experience gives him unique insights into acquisitions and renovations, enhancing his ability to provide clients with expert advice. As the cofounder of Propertymade, Endrit combines his expertise in management, sales, and investment to deliver exceptional, client-focused service. His comprehensive knowledge of the London market and dedication to client success have solidified his reputation as a trusted authority in the field. 

Our company co-founder, Jay Letham.

Jay Letham 

Co-founder

0208 095 1200
074 9871 7770
jay.letham@propertymade.co.uk

Jay Letham’s career in property has been driven by his commitment to delivering exceptional service.

  • Starting out as a qualified plumber, he quickly discovered his passion for customer care and transitioned into the serviced apartments sector, where he oversaw client relations and property management for six years. In this role, Jay worked with prime London properties and high-end clients, developing a strong understanding of delivering premium service. 

    In 2012, determined to bring the high level of service he had delivered to clients in serviced apartments into the estate agency world, Jay joined a leading London developer. He took charge of Property Services for their Residential division, helping grow the portfolio to 5,000 managed units. After 12 more years of refining his skills and industry knowledge, Jay co-founded Propertymade. His vision was to create a specialised service where clients always have access to experienced professionals who are readily available to assist— and no matter who they speak to, receive expert guidance and personalised support. 

Propertymade easy, propertymade.

  • Testimonials

    "Very professional team, really supportive and helpful. Right the way from my first viewing until moving in. Would definitely recommend."

    – G Wilson –

  • Testimonials

    "I had an amazing experience working with Propertymade. They were incredibly attentive, knowledgeable, and responsive throughout the entire sales process. I'd highly recommend the Propertymade team to anyone looking for a professional sales agent."

    – B Vuthaj –

  • Testimonials

    “As a first time landlord, I contacted Propertymade to discuss the rental process. They simplified each step, providing reassurance and support throughout. The entire Propertymade team has been professional and efficient in every interaction. Their responsiveness and dedication has been invaluable, even on the weekend! I wholeheartedly recommend Propertymade's services.”

    – S Lau –

  • Testimonials

    "We have been thoroughly impressed with our Property Manager. Throughout our tenancy he has been responsive and quick to address any issues that arise. Propertymade were efficient and supportive when dealing with signing and then renewing our lease, making these processes easy for us to understand. Their dedication, excellent communication and efficiency have made our experience here extremely enjoyable. I highly recommend Propertymade to anyone looking for a reliable property management company."

    – A Lang –

  • Testimonials

    My experience with Propertymade Residential was very positive. They seemed to have an innate ability to resolve issues with as little distraction to myself as possible. A truly virtuous professionalism based on a simple equation of using capable staff to execute a service that was advertised. Efficient, timely, absolutely. Completely satisfied and would have no reservations about working with them in the future.

    – A George –

  • Testimonials

    Amazing service provided by the team! Everything was explained clearly to us on the necessary steps and procedures. Will definitely use their service again.

    – L Chan –

  • Testimonials

    This was my first time using Propertymade Residential and they have been really impressive so far. Onorina has demonstrated exceptional diligence in handling the negotiations for my property and I'm delighted that she has successfully secured my asking price. I highly recommend her and the team to anyone seeking a top tier agent in central London.

    – B Kozell –

  • Testimonials

    I had almost given up searching for a flat - especially as I had missed out on two flats previously. Then I got in touch with Propertymade. Within ten minutes of my enquiry, I was presented with a handful of options and booked in for viewings the same day. The whole team were amazing - helpful, clear in their guidance, happy to cater to my needs. I absolutely love my new place - thank you so much to Propertymade team!

    – G Sihat –

  • Testimonials

    Amazing service from the team. Very knowledgeable and were able to find me a tenant quickly. Thanks again!

    – K Sund –

  • Testimonials

    We have had a great experience thus far renting through Propertymade! Our contact has been able to help us with every step of the process - he is easy to work with, knowledgeable and always willing and able to assist. I would absolutely recommend Propertymade as a letting agency.

    – M Lang –

  • Testimonials

    Couldn’t recommend Propertymade highly enough. It made finding a flat to rent much easier and less stressful than we expected. Endrit was very helpful and made the entire process very easy for us.

    – C Farrell –

  • Testimonials

    We have been thoroughly impressed with the service we’ve received at Propertymade. Throughout the process our key contact, Jay, has been responsive and quick to address any issues that arose. Jay was efficient and supportive when handling the signing and renewal of our lease, making these processes easy to understand. His dedication, excellent communication skills, and efficiency have made our experience incredibly enjoyable. I highly recommend Jay and Propertymade Residential to anyone looking for a reliable letting agent.

    – A Petersen –

  • Testimonials

    Amazing service!! Yesterday we picked up our keys for our new flat we have rented. We couldn’t be happier with how quick the whole process was! We highly recommend them.

    – C Mitchell –

  • Testimonials

    Jenny was amazing to work with—so helpful, patient, and made the whole process feel effortless. I couldn’t have done it without her!

    – Marbox – 

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